How to void a draft invoice

Voiding removes a draft invoice that should not be issued. See how to start a new invoice to recreate billing, or how to create a credit note for issued documents.

Find the draft

1. Open Sales and then Invoices.
2. Switch to the Draft tab to see invoices not yet issued.
3. Locate the invoice you want to cancel.

Void the draft

1. Open the row actions menu (three dots) for that invoice.
2. Select Void.
3. Confirm when prompted — voiding a draft is permanent.

After voiding

1. The invoice moves to the void status and no longer appears as an active draft.
2. If you need to bill the customer later, create a new invoice from scratch or duplicate another record.